Returns & Exchanges
We want you to love everything you bring into your kitchen, which is why we offer a 100-day trial period to ensure our cookware meets your home cooking needs. If you are not completely satisfied, we provide free returns and easy exchanges for all products in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided by our system, ensuring all old shipping labels are removed from the box.
- 3.Pack Your Items
Carefully place the items in their original packaging to prevent damage during transit and securely seal the box with adhesive tape.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once received at our warehouse, your refund will be processed to your original payment method within 5-7 business days.